We're there for your clients
In 2022, we supported our customers in times of need by making a total of $210 million in claims payments. Our proactive, fair, and transparent approach to assessing claims is aimed at understanding your customers' needs and supporting them to focus on what they can do. What’s more, if your customers ever need to make a claim, we’ll be there for them every step of the way.
Our claims approach
To help your clients achieve the best life they can, we want to provide more than just financial support. Our aim is to do more to help in the long-term and help clients and their families every step of the way.
We understand that making a claim often comes at a challenging and traumatic time. That’s why we’re here for your clients every step of the way.
We have experienced, caring case managers who will support your clients and keep them updated throughout the process. Our aim is to make the claims process as easy and clear as possible. Our case managers have a well-justified reputation for helping Kiwis in need.
You can find more information on how your customers can make a claim here
Benefits for your clients
- Proactive and early intervention case management practices
- Simple and more personal interactions driven through conversations and not forms
- Sound and evidence based decision making
- A tailored approach that focuses on the individuals circumstances
- Rehabilitation and return to work support
Important information
The content of this website is for information only, it does not contain any financial advice or other professional advice or make any recommendations about a financial product or service being right for you. The information provided by Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life), is of a general nature and does not take into account your objectives, financial situation or needs. Before taking any action, you should always seek financial advice or other professional advice relevant to your objectives, financial situation and needs, as well as consider the policy document for the product. Any guarantee offered in the product is only provided by Resolution Life.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.co.nz/contact-us or by calling 0800 808 267.
