We are making changes to better inform customers about how inflation adjustment works and to give them easier ways to opt out should they wish to.
Opt out of the inflation adjustment without having to contact us
You and customers can now opt out of the inflation adjustment on their policy without having to call or email us.
You and customers will have the choice to either:
- Opt out until the customer’s next policy anniversary date
- Opt out from the customer’s last policy anniversary date or
- Opt out permanently.
How to opt out of inflation adjustment online
1. Simply login to My Resolution Life. As an adviser, you’ll need to search for the relevant customer and go into Customer View first.
2. You or customers can search ‘inflation adjustment’ to bring up the form. Alternatively, you can also find this form on the left hand navigation:
We hope that you find the above online feature helpful in servicing customers who are reviewing their inflation adjustment preferences. If you have any feedback to share, please reach out to the Business Partnerships Team.
Important information
The content of this website is for information only, it does not contain any financial advice or other professional advice or make any recommendations about a financial product or service being right for you. The information provided by Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life), is of a general nature and does not take into account your objectives, financial situation or needs. Before taking any action, you should always seek financial advice or other professional advice relevant to your objectives, financial situation and needs, as well as consider the policy document for the product. Any guarantee offered in the product is only provided by Resolution Life.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.co.nz/contact-us or by calling 0800 808 267.
