We are making changes to better inform customers about how inflation adjustment works and to give them easier ways to opt out should they wish to.
Opt out of the inflation adjustment without having to contact us
You and customers can now opt out of the inflation adjustment on their policy without having to call or email us.
You and customers will have the choice to either:
- Opt out until the customer’s next policy anniversary date
- Opt out from the customer’s last policy anniversary date or
- Opt out permanently.
How to opt out of inflation adjustment online
1. Simply login to My Resolution Life. As an adviser, you’ll need to search for the relevant customer and go into Customer View first.
2. You or customers can search ‘inflation adjustment’ to bring up the form. Alternatively, you can also find this form on the left hand navigation:
We hope that you find the above online feature helpful in servicing customers who are reviewing their inflation adjustment preferences. If you have any feedback to share, please reach out to the Business Partnerships Team.
Important information
Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life). The content on this website is for information only. The information is of a general nature and does not constitute financial advice or other professional advice. Before taking any action, you should always seek financial advice or other professional advice relevant to your personal circumstances. While care has been taken to supply information on this website that is accurate, no entity or person gives any warranty of reliability or accuracy, or accepts any responsibility arising in any way including from any error or omission.
A disclosure statement is available from your Adviser, on request and free of charge.
