Rate my experience

Resolution Life has made changes to some medical definitions

What is happening?

We have a long and proud history of delivering on customer promises, and we will continue this into the future as part of Resolution Life.To help ensure that our products continue to meet the needs of our customers and remain up to date with contemporary medical techniques and definitions, we recently completed a review of all medical conditions on our polices and made some updates.

Effective from 21 September 2020, your customers could benefit from these updated definitions.  Below is a sample of the changes:

  • Cancer – We’ve improved the melanoma qualification (reduced from 1.5mm to 1.0mm depth);
  • Cardiomyopathy - We’ve removed the requirement for permanent incapacity to work;
  • Heart Valve Surgery - We’ve expanded cover to include minimally invasive surgeries;
  • Motor Neurone Disease – We’ve improved the severity measure on some of our older products by removing ADL requirements.

For a full list of the 22 definitions impacted and updated please refer to the ‘Resolution Life Medical Definition Review and Enhancements’ brochure.

These updates are being passed back to all applicable policies, including many of our legacy trauma products.The definition table shows where the changes have been made across our product suite.

This upgrade provides customers with improvements to a range of condition definitions (eg, like “Alzheimer’s Disease & Other Dementias”). Please note the upgrade does not add new conditions onto their policy that are not already present.To see if a specific definition improvement applies to them, please refer to the definition table.If their policy includes the specific condition and their cover appears in the table, that definition improvement applies to them.

Any questions?

For any questions or further information on these enhancements, please don’t hesitate to contact your Adviser Relationship Manager or TAPIN-Risk.

Important information

The content of this website is for information only, it does not contain any financial advice or other professional advice or make any recommendations about a financial product or service being right for you.  The information provided by Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life), is of a general nature and does not take into account your objectives, financial situation or needs. Before taking any action, you should always seek financial advice or other professional advice relevant to your objectives, financial situation and needs, as well as consider the policy document for the product. Any guarantee offered in the product is only provided by Resolution Life.

Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.

Resolution Life can be contacted at resolutionlife.co.nz/contact-us or by calling 0800 808 267.