Supporting you in periods of financial difficulty
If you're a Resolution Life insurance customer experiencing financial difficulty and having trouble meeting your insurance premiums, please call us to talk about how we may be able to help you.
We understand that everyone’s circumstances are unique, so we'll assess your situation and discuss your options to help you through this period. These options could include:
• Accessing features within your policy that may reduce or waive your premium
• Altering your options or cover levels to make your premium more affordable – you can read more about this on our Insurance affordability page.
• If your employment circumstances have changed, such as experiencing a reduction in income or unemployment, please contact us to talk through the impact this may have on your insurance cover.
Other ways to get support
In addition to speaking with us, you might like to reach out to other organisations for further support or view online resources for more information. View a list of these on our NZ Financial help directory.
We're here to help
If you have any questions about your insurance:
• Contact us
• Contact your financial adviser
Important information
The content of this website is for information only, it does not contain any financial advice or other professional advice or make any recommendations about a financial product or service being right for you. The information provided by Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life), is of a general nature and does not take into account your objectives, financial situation or needs. Before taking any action, you should always seek financial advice or other professional advice relevant to your objectives, financial situation and needs, as well as consider the policy document for the product. Any guarantee offered in the product is only provided by Resolution Life.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.co.nz/contact-us or by calling 0800 808 267.
