The amount of money we paid in insurance claims
$171 million
Number of claim recipients
3,091 customers
Insurance claims paid out on average per day
$467,236
The average age of customers who made a claim
69
At Resolution Life, our priority is to support our customers and their families in their time of need.
We understand that knowing the type of cover you have and how much you’re covered for is crucial. You can learn more about the types of cover we offer and what else you may need to consider when reviewing your insurance.
Resolution Life's Claim Payments by Benefit Type
Death and terminal illness (58%)
Income protection (23%)
Trauma (16%)
Total and permanent disablement (TPD) (3%)
In 2025, Resolution Life paid out $100m of Life Insurance claims to 2,011 customers, which equals $273,290 paid every day.
Life Insurance claims by cause
Heart attack, stroke and other circulatory diseases (30%)
Cancer (24%)
Respiratory system disease (16%)
Nervous system disease (7%)
Infectious disease (6%)
Other (17%)
Top 5 Life claim causes by gender
In 2025, this is the percentage of males and females with claims in the top five categories
Male | Female | ||
| Heart attack, stroke and other circulatory diseases | 31% | Cancer | 34% |
| Cancer | 22% | Heart attack, stroke and other circulatory diseases | 25% |
| Respiratory system disease | 17% | Respiratory system disease | 12% |
| Nervous system disease | 7% | Nervous system disease | 9% |
| Infectious disease | 6% | Infectious disease | 5% |
In 2025, Resolution Life paid out $27m of Trauma Insurance claims to 332 customers, which equals $74,510 paid every day.
Trauma Insurance claims by cause
Cancer (60%)
Heart attack, stroke and other circulatory diseases (25%)
Nervous system disease (10%)
Other (5%)
Top 5 Trauma claim causes by gender
In 2025, this is the percentage of males and females with claims in the top five categories
Male | Female | ||
| Cancer | 53% | Cancer | 68% |
| Heart attack, stroke and other circulatory diseases | 33% | Heart attack, stroke and other circulatory diseases | 17% |
| Nervous system disease | 11% | Nervous system disease | 9% |
| Blood disease | 1% | Reproductive and urinary system disease | 2% |
| Respiratory system disease | 1% | Respiratory system disease | 1% |
In 2025, Resolution Life paid out $39m of Income Protection claims to 738 customers, which equals $105,789 paid every day.
Income Protection claims by cause
Cancer (23%)
Mental Health disorders (18%)
Nervous system disease (15%)
Musculoskeletal (13%)
Heart attack, stroke and other circulatory diseases (9%)
Accidents/injuries (7%)
Other (15%)
Top 5 Income Protection claim causes by gender
In 2025, this is the percentage of males and females with claims in the top five categories
Male | Female | ||
| Mental health disorders | 19% | Cancer | 28% |
| Cancer | 19% | Mental health disorders | 16% |
| Musculoskeletal | 15% | Nervous system disease | 16% |
| Nervous system disease | 15% | Musculoskeletal | 11% |
| Heart attack, stroke and other circulatory diseases | 11% | Accidents/injuries | 6% |
Important information
The content of this website is for information only, it does not contain any financial advice or other professional advice or make any recommendations about a financial product or service being right for you. The information provided by Resolution Life Australasia Limited ABN 84 079 300 379, NZ Company No. 281363, AFSL No. 233671 (Resolution Life), is of a general nature and does not take into account your objectives, financial situation or needs. Before taking any action, you should always seek financial advice or other professional advice relevant to your objectives, financial situation and needs, as well as consider the policy document for the product. Any guarantee offered in the product is only provided by Resolution Life.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.co.nz/contact-us or by calling 0800 808 267.
