Reinstating your insurance policy

If your cover was cancelled as a result of non-payment of your premiums and you now want it back, you may be able to apply to reinstate your policy depending on your policy terms and conditions. Please refer to your Policy Document for the full terms and conditions that apply.

To start the process to request reinstatement of your cover, after cancellation you'll need to:

Note: You can find the reinstatement form for other products, by selecting your product name on the Find a form page.
 

To reinstate your cover

Find your policy number which is easily located on a previous annual statement.

Pay outstanding premiums, then (if you need to complete the form):

1.  Complete the relevant form for your product:
•    Lifetrack
•    Risk Protection Plan

It's important to be honest when completing these forms as it could have an impact if you need to make a claim.

2.   Send the completed form to:
askus@resolutionlife.co.nz
or
Resolution Life, PO Box 1692, Wellington 6140, New Zealand

Please call us on 0800 808 267 if you have any queries.

We’ll process your request as quickly as possible and will be in touch with any questions or if we require further supporting information. All requests are subject to the underlying policy terms and conditions and Resolution Life reserves the right to accept or decline requests at its discretion. If your cover can be reinstated, we’ll confirm the terms and conditions of your request, including when cover will recommence.

Seek advice
Your financial future is important. Before taking any action, we recommend you seek financial or other professional advice relevant to your personal circumstances or if there is anything you are unsure about. If you don’t have an adviser, you can find one via Financial Advice New Zealand.